LEGAL REFERENCE

Your Privacy Matters to Us

We built raja404 around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, make deposits through DANA...

Data ProtectionSecure PaymentsYour ControlTransparent PracticesIndonesia-Compliant

Tour the Lobby Read FAQ

What We Collect and Why

When you join raja404, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. This includes your name, email, phone number, payment details and gaming activity. We use this data to deliver the platform, prevent fraud, comply with local regulations in supported regions, and improve your experience. We never sell your

information to third parties. Your data is encrypted and stored on secure servers.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.

Account Settings Review and update your personal information anytime in your account dashboard. Control what data you share with us.

Data Requests Request a copy of your personal data or ask us to delete your account. Submit requests through your account or email us directly.

TRUST MARKERS

How We Protect Your Trust

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are...

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account.

Compliance Framework

Our privacy practices align with Indonesian data protection standards and international best practices for gaming platforms.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways with fraud detection and real-time monitoring.

Staff Training

Our team undergoes mandatory privacy and security training annually. Access to your data is restricted to authorized personnel only.

Incident Response

If a security issue occurs, we notify affected users immediately and take corrective action within 48 hours.

Consistency Across Our Platform

Single Privacy Standard

Whether you're on our desktop lobby, mobile app or live dealer section, the same privacy protections apply to your account and transactions.

Unified Data Handling

Your gaming history, payment records and personal details are managed under one secure system across all raja404 properties.

Consistent Retention

We keep your data for the duration of your account plus 7 years for regulatory compliance. You can request deletion anytime.

Cross-Feature Protection

Privacy rules apply equally to slots, live casino tables, sportsbook markets and any new features we launch in supported regions.

Payment Method Parity

DANA, OVO, GoPay and QRIS deposits receive identical encryption and fraud protection. No payment method is treated differently.

Third-Party Consistency

Any partner we work with—game providers, payment processors, analytics tools—must meet our privacy standards before integration.

Policy Updates

When we update this policy, we notify you via email and in-app message. Changes take effect 30 days after notice.

What Defines Our Privacy Approach

Transparency First

We explain exactly what data we collect, why we collect it and how long we keep it. No hidden clauses or surprise data sharing.

Your Control

You decide what information you share. Update your profile, adjust notification preferences and manage data access from your account settings.

Minimal Collection

We only ask for information we actually need to run your account, process payments and comply with local regulations in Indonesia.

No Selling

Your personal data is never sold, rented or traded to marketers, data brokers or third parties. Period.

Local Compliance

Our privacy practices respect Indonesian data protection laws and the regulations that govern gaming platforms in supported regions.

Easy Deletion

Close your account anytime and we'll delete your personal data within 30 days. Your gaming history is archived separately for compliance.

Privacy Questions Answered

Your payment information is encrypted using SSL technology and never stored on our servers. Transactions are processed through certified payment gateways with real-time fraud detection. We never see your full card or wallet credentials.

We only share the minimum data needed for platform operation—like your username with game providers so they can load your account. We never share your personal details, payment methods or gaming history without your explicit consent.

We keep your account data for as long as your account is active. After closure, we retain records for 7 years to comply with Indonesian regulations. You can request deletion anytime, though some data may be archived for legal compliance.

We monitor our systems 24/7 and conduct quarterly security audits. If a breach occurs, we notify affected users within 48 hours and take immediate corrective action. We maintain cyber insurance to cover potential damages.

Yes. Log into your account and go to Settings > Privacy to request a copy of your data. We'll email you a complete file within 7 days. You can also request this via [email protected].

We use cookies to keep you logged in, remember your preferences and prevent fraud. You can disable non-essential cookies in your browser settings without losing core functionality. We don't sell tracking data to advertisers.

Open your account dashboard and select Profile. You can update your email, phone number and address anytime. For identity verification documents, contact [email protected] and we'll guide you through the process.